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Understanding What Black Water Is

3/22/2018 (Permalink)

Storm Damage Understanding What Black Water Is Water Damage in Jamestown

If your commercial building in Jamestown, NY, has recently been affected by flooding, you may be dealing with a lot of water damage restoration. As the storm damage cleanup crew works on your building, you may hear a lot of technical terms. If someone mentions black water in your building, what exactly does that mean? Water is considered black when at least one of the following situations are met:

* The water is highly contaminated.
* Flood water comes in contact with fecal matter.
* Wastewater from toilets enters your building.
* Untreated standing water starts to support microbial growth.

Now that you have a better understanding of what this contaminated water is, you may want to learn more about how you can bounce back from such damage.

Fast Response

After flooding, you need to react as quickly as possible. Getting the water out of your building can help reduce the structural damages. Also, if you're able to dry out and clean your furniture and equipment shortly after the incident occurs, you may have a greater chance of being able to keep many of your company's possessions. You may not be able to hold on to porous materials, especially when dealing with dirty flood water.

Professional Response

Because contaminated water can be dangerous, it is often a good idea to call in the experts as soon as possible. Trying to deal with this water damage on your own may not be a good idea because of the sewage, chemicals and microbes that are potentially in the water. Professionals will have the safety equipment needed to properly take care of the issue. Their equipment will also help them fix the problem faster.

Whenever you're dealing with water damage due to flooding, you need to be aware of the type of water you have in your commercial building. Clean, gray and black water each have their own potential problems and need to be taken care of in different ways.

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What Restaurant Owners Need To Know About Mold

2/17/2018 (Permalink)

If you run a restaurant in Olean, New York, you know how vital it is to keep mold growth at bay. If an inspector finds mold in your establishment, you could be hit with fines and even closures. If someone falls ill due to mold you neglected, you could even face a lawsuit. Keeping high humidity and water damage to a minimum can help. Furthermore, you can avoid mold problems by answering these questions:

• What makes mold in restaurants?
• Where will you likely find mold?
• What can you do to prevent mold?
• What should you do if you find mold?

Once you know these things, you can protect your business against this pesky fungus and all its negative effects.

What Makes Mold in Restaurants?

Mold is a notorious enemy of many restaurant owners, but what makes it so prevalent? Mold spores are everywhere, but they typically stay unseen and are not a nuisance. However, mold growth becomes a problem when high humidity takes over. Anyone who has worked even one shift in a restaurant knows that the kitchen is a hot, humid place in the middle of a rush. Combine the humidity and the dark corners in the restaurant, and you have a recipe for a mold problem.

Where Will You Likely Find Mold?

Check your restaurant’s basement, storage areas, and floors for mold. Furthermore, you may wish to check around any plumbing and in those often neglected corners of the kitchen. The darker and damper it is, the more likely mold will find a home there.

What Can You Do to Prevent Mold?

The best way to deal with mold is to stop it from infiltrating your restaurant in the first place. You can do this by conducting visual inspections regularly. Furthermore, you may want to install excellent ventilation systems. These systems can keep you from having the high humidity that makes mold an issue.

What Should You Do If You Find Mold?

Don’t try to tackle this problem yourself. A professional remediation service in Olean, New York, can take care of the mold growth correctly and get you back on track soon.

Visit us at for more commercial mold information. 

Have a Plan in Case of a Fire

2/14/2018 (Permalink)

If a disaster strikes, you want to be ready for it with a contingency plan. A fire or flood, as well as many other possible disasters, could put you out of business. Ensure that your company is able to bounce back and resume operations in as short a time as possible.


There are many misfortunes your business might have to confront. Although you cannot plan for everything, here are some possible mishaps that you should plan for.

• Fire
• Flood
• Earthquake
• Hard drive failure
• Data theft
• Theft

Creating a Plan

The above risks are a sample of what your business might face. It is up to you to determine what risks are applicable to your particular industry and region of the world. This will give your contingency plan focus. Although you want to be prepared, you don’t want to waste time and money on things that are unlikely to happen.

Prepare an evacuation plan. Post it throughout the office. Your staff needs to know where to go, what routes to use to exit the building and when to make that call. Appoint department heads to ensure everyone is able to get out safely.

There needs to be a communication system in place. The contingency plan should detail the communication fan-out system. Who contacts whom? Update all email and phone numbers. Make sure contact lists are printed in case of a technology failure.

Update your on-site emergency kits and train your staff on them. If your business stores valuable data, take measures to protect it. Review your insurance policy and make sure it covers the disasters you find important.

Your contingency plan should lay out what is necessary to run your business at the base level. These are the absolute essentials for operating again. Make plans so that those resources are available as quickly as possible. Research alternate suppliers.

It is important to have a plan in case of an emergency. In the heat of things, it can be hard to make good decisions. A plan gives you something to rely on. You can even hire professionals in Lakewood, New York, to help you devise one.

Visit us at for more information on commercial restoration.

5 Tips for Staying Safe While Using Space Heaters

2/7/2018 (Permalink)

Space heaters can be a great way to stay cozy. During cold weather in Jameston, New York, they can help you to be more comfortable in your home, but they can also be a fire hazard. Luckily, if you keep a few simple safety tips in mind, you should be able to avoid dealing with a burned space heater.

1. Keep the Area Clear

One of the easiest ways a space heater fire can start is if there are flammable materials in contact with the heater. Keep anything flammable, especially items made from paper and fabric, well away from the heater.

2. Choose the Right Location

Anywhere that is too confined can create a perfect recipe for a burned space heater. Don’t put the heater beneath desks or other furniture. Instead, try to put the heater in an open area where it won’t come into contact with anything.

3. Pay Attention

It can be dangerous to leave space heaters unattended. You should never leave them turned on when you’re out of the room or away from home. If you’re paying attention to the heater, you should be able to stop problems before they turn into emergencies.

4. Use Safety Features

When shopping for a heater, you can try to find one that has an automatic shut-off feature. While you still should never leave the space heater unattended, it can be one more layer of safety.

5. Keep Filters Clean

Space heaters have filters that can become clogged with dust, pet hair, or other debris in the air. Clogged filters can cause the heater to overheat and ignite. Clean the filter regularly to help prevent any issues.

Fires can be dangerous and lead to extensive (as well as expensive) smoke cleanup. Don’t get stuck with a burned space heater. Being mindful of how and where you use your heater can help you to stay safe.

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3 Steps To Take After a Storm-Induced Sewer Backup

1/10/2018 (Permalink)

In Jamestown, NY after rain water builds up, a sewer backup can become a problem. Sewer water is always considered black water because of the bacteria and pathogens it carries. When it backs into your home or floods your basement, what can you do about it? Here are three steps you should take.

1. Shut Down Power

Water and electricity should never mix. Even if you can’t spot any electrical outlets near the water, you don’t want to take any risks with it. Make sure the electricity is off before you enter the area and before you call any specialists to help you with the water removal. Safety should always come first.

2. Check the Gas

In cases of flooding, the pilot light on gas appliances may go out. In this situation, you may have gas emissions leaking into your home. If the light is out or if you smell gas, then you need to call a professional right away. Do not stay in the building if you have a gas leak.

3. Extract the Water

As soon as possible, you need to have the water extracted. Collected rain water after a sewer backup can cause mold growth in a short period of time. Usually mold starts growing in as little as 24 hours. Make sure you have the water removed as soon as you can, or else the damage may become more extensive. The less time your home is saturated with water, the more damage you’ll be able to avoid.

Flood damage can be devastating, and when there’s a sewer backup in your neighborhood, it can be stressful and frustrating. These three steps should help keep you calm and safe after the events of a flood. While you may not be able to control the weather or the sewer lines, you can control what happens once the storm passes.
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Flood Cleanup Checklist

1/10/2018 (Permalink)

You can leave it to a broken pipe to ruin your day. So, your residence was flooded and now it’s time to prepare the cleanup. This can be a daunting task to anyone, no matter if you have any experience with flood waters. Here’s a checklist of what you should do when it comes to taking care of your belongings after a water-in-home situation.

Carpets, Clothing and Rugs

Most of the time, the advice about carpets, clothing and rugs is to replace them. If it turns out that the rugs can be salvaged, spread them out outside. Here, you can hose them off and use carpet shampoo to clean them. This can be done using a broom to work in the detergent. Unless your carpet is made of wool, you can rinse it with a gallon of water and a couple tablespoons of liquid bleach. For clothing you hope to salvage, rely on dry cleaning to disinfect them.


If you look at your walls and see no signs of damage, you still want to take extra care with them. First, you should ensure that all the water in your property has been cleared out. If your walls aren’t dry, this is sure to lead to moisture problems down the road. If you have any mud or mold on the walls, then it’s time to clean them. In most cases, a formula of water and detergent can remove mold.


When it comes to your floors, remember to check for buckling or warping. This could mean you need to get the floor replaced. Floors should be dried out completely and if salvageable, cleaned in much the same way as the walls.

Of course, as with any cleanup efforts, utilizing restoration specialists can also help. If you have a water-in-home situation in Jamestown, NY after a broken pipe, consider this list to better handle it. Visit for more information on water damage.

Category 1 Water Does Not Mean Category 1 Water Damage

1/10/2018 (Permalink)

Any broken pipe or supply line in commercial buildings in Olean, NY can lead to severe water damage. Experts in commercial restoration know that no two water damages are alike; a lot depends on the category of water involved. If you’re dealing with water damage due to category 1 water, you are exposed to sanitary water. Clean water does not pose substantial risk. What is category 1 water exactly, and what damage can it cause?

1. What Is Category 1 Water?

Category 1 water starts from a sanitary source. Examples for sanitary sources are faucets, toilet tanks, and drinking fountains.  Nevertheless, be advised that this water can turn into unsanitary water based on time and temperature. Just because it’s category 1 water doesn’t mean that it cannot cause extensive damage. Clean water can cause four types of water damage.

2. What Are the Main Types of Water Damage?

Class 1 is the easiest to deal with as only small amounts of water are involved. Absorption and evaporation are minimal issues. The damage is limited to one room or one specific area. Carpet is only slightly or not affected at all, and only materials with low porosity have absorbed water.

Class 2 damage is characterized by larger amounts of water and a higher evaporation rate. At least all the carpet in a room is affected and walls are soaked in water up to 24 inches. The structure and substructure have absorbed moisture.

Class 3 water damage means that enough water has filled the area to be evaporated into or absorbed by everything in the room. It’s not uncommon that the water comes from overhead. Walls, insulation, ceilings, carpets, and sub-floors are saturated.

Specialty drying situations fall into class 4. Enough time has passed for water to affect materials with low porosity, including brick and concrete.

Clean water might be sanitary but it can be responsible for extensive damage. As soon as you notice a broken pipe or supply line, it’s important to take action. Visit for more information on commercial water damage.

Does Your Home Have Mold? Look Out for These 4 Signs

1/10/2018 (Permalink)

Does Your Home Have Mold? Look Out for These 4 Signs

Mold growth can be harmful to your health and your home’s health, which is why it is imperative that you call in a Olean, NY mold remediation team at the first signs of a mold infestation. However, what if you don’t know if your home has mold? Is there a way to detect mold without calling in an indoor environmental specialist? While a mold test is the best and most accurate way to detect mold, these four signs may be a strong indication that your home is indeed infested:

Visible Growth

The most obvious sign of a mold infestation is visible growth. Like with most pests, what you see is not what you get. If you notice a patch of mold on your kitchen backsplash, on a ceiling or beneath the bathroom sink, chances are that your problem is deeper than what you can see.

Musty or Moldy Odor

Mold smells, period. Outside of the home, mold smells stale; on the inside, it smells musty and damp. If your home or any room in your home smells off—as in, it smells like a forest after a heavy rainfall—chances are that you have a mold problem and that it is time to call in your indoor environmental specialist.

Water Intrusion

Water intrusion can take on many forms, including flooding, burst pipes, sewage back up and a leaking roof. If your home has any of these issues, and if you have not taken measures to remedy them, you may have a mold problem.

Past Flooding

If your home was in a flood in the past, and if you did not have a water remediation team in to properly dry and clean up the damage, you may have a mold problem. The only way to ensure that your home is mold-free post-flood is to let the professionals deal with the situation.

If you notice any of the above four signs, you may have a mold problem. However, you should call in your Olean, NY indoor environmental specialist to perform a mold test just to be sure.
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Does My Insurance Cover Mold?

1/10/2018 (Permalink)

Does My Insurance Cover Mold?

When it comes to mold and fungus growth in homes in Jamestown, NY you know that it can quickly get out of control. If you have to work with a professional to get the mold removed, this can be a costly process. Because of this, you want to look into mold insurance or mold coverage to see if you can get some help with the expense.

Water Damage Coverage

Water damage is one of the most common causes of mold in a home. However, if this damage is due to maintenance issues, it may not be covered by your standard homeowner’s insurance policy. Such maintenance issues might include:

Repeat leaks
Landscaping drainage system problems
Ongoing humidity issues
Continuous water seepage

If mold and fungus growth are related to the issues above, or those that are similar, your policy could exclude them. It is important to read the fine print when you are getting your policy to see what it covers.

Specified Peril Policies

If the mold in your home is due to a specified peril, it may be covered. However, you have to look at the listed perils on your policy and be able to absolutely prove and one of these is the cause. It is not always obvious what caused you to have a mold issue. This is why most policies do not end up covering mold and the issues that it can cause. It is often recommended that you look into a separate policy that might cover it. Remember that mold is a common issue and one that you want to have some coverage for.

Since most insurance policies either do not cover mold or they might have a cap in place, talk to your insurance adjuster or a SERVPRO representative to determine what your options are. This ensures that you make the right choices in getting the mold in your home taken care of. Visit for more information on mold.

3 Tips for Storm Preparation

1/10/2018 (Permalink)

3 Tips for Storm Preparation

As a new storm approaches, the forecasters predict massive flooding. As the owner of a commercial property, what do you do next? Your business is your livelihood! To lose it could mean that you’ve lost everything. How do you make sure that you’re not someone who loses their entire business after one storm? You have to be willing and able to deal with flood water as it comes. Here are 3 ways that you can prepare for a storm.

1. Back up Data

When a flood hits, there is a possibility that it could take out all of your electronics. If you happen to lose your business computers or files in the flooded building, then you could lose everything. A lot of that data is irreplaceable. It’s important to either save your data on a computer offsite or to back everything up either on the internet or on a physical copy that you can keep safe.

2. Remove Items

Water damage can be extensive and costly. In fact, you could lose everything. Keep in mind that there are plenty of porous surfaces that cannot be cleaned. A lot of your furniture and personal items could be lost in a flood. It’s important that you remove or relocate them to higher ground, also. Ruined, wet furniture can grow mold and jeopardize your health.

3. Plan for Restoration

Don’t meet the storm without plans for restoration. Flood water should be thought about long before it comes into play. With a professional service, you can make quick plans after your business has been struck by the storm to fix all of the damage. You should start making restorations as soon as possible.

To forget about storm prep could end your business. As a part of your livelihood, you don’t want to do anything to lose it. While you may not be the cause of the flooding, you still have to be prepared to keep your Jamestown, NY business from going under because of flood water. Visit for more information on storm damage.